Privacy notice
Last updated: October 31, 2026
This is a courtesy translation. The Spanish version governs.
1. Data controller
REDI GLOBAL PARTNERS, S. de R.L. de C.V. ("REDI"), is responsible for processing your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, published in the Official Gazette (DOF) on March 20, 2025 (the "Law"), and other applicable rules. For any matter related to this notice, write to rediglobalpartners@gmail.com.
2. Data we collect
We collect the data you give us directly by email, by WhatsApp or in business meetings:
- Identification and contact: name, phone or WhatsApp number and email address.
- Work data: the company you belong to or represent, and your position.
- Location of your operation and delivery location: country, state and city.
- Business information: type of operation, equipment of interest, capacity, timing and any documents or images you choose to send.
- If a purchase is made: billing data (name or company name, tax ID (RFC), tax regime and tax address) and the data needed to deliver the products.
We do not collect sensitive personal data. Please do not send us information of that kind.
3. How we use your data
Necessary purposes for our relationship with you:
- Handling your requests for information, proposals and catalogs, and communicating with you about them.
- Entering into and performing product sale agreements.
- Invoicing, collecting payment and keeping accounting and tax records of transactions.
- Coordinating delivery of purchased products and handling warranties and inquiries.
- Complying with legal obligations and requests from competent authorities.
Additional purposes, which are not necessary for our relationship with you:
- Sending you information about products, catalogs and promotions.
- Asking for your opinion of our products and service.
If you do not want us to use your data for the additional purposes, write to rediglobalpartners@gmail.com at any time with the subject "Additional purposes", or tell us on WhatsApp. Your refusal will not be a reason to deny you the products you request. We will only use your data for the purposes described in this notice; for any other purpose we will first ask for your consent.
4. Who we share your data with
REDI does not sell or rent your personal data. We only share it in these cases:
- With competent authorities, when a law or an order from an authority requires it.
- With carriers and other third parties involved in delivering the products you purchase, limited to the data needed for that delivery.
Where the Law requires your consent for any of these transfers, we will ask for it before making the transfer. We also rely on service providers (website hosting, email, messaging and accounting services) that process your data only on REDI's behalf and under our instructions.
5. Email, WhatsApp and this site
This site has no forms and does not collect personal data by itself. If you write to us by email or WhatsApp, your message is also subject to the terms and privacy policy of the service you use.
This site does not use its own cookies or any advertising or tracking tools. It loads fonts from Google Fonts to display text, and our hosting provider may record technical connection data, such as IP address, for operation and security purposes.
6. Your rights
You may access, rectify, cancel or object to the processing of your data (ARCO rights), and you may revoke your consent or limit the use and disclosure of your data. To do so, send your request to rediglobalpartners@gmail.com with the subject "ARCO rights", including:
- Your name and a way to send you our response.
- Documents proving your identity or, where applicable, your legal representation.
- A clear description of the data and of the right you wish to exercise.
- Any information that helps us locate your data.
We will respond within the time limits set by the Law. Revocation of consent does not apply where we must keep data to meet a legal obligation, and it may prevent us from continuing to handle your request or business relationship. To stop receiving commercial communications, just ask us on WhatsApp or by email.
7. Changes to this notice
Any change to this notice will be published on this page, with the date of its last update.
8. Authority
If you believe your right to personal data protection has been violated, you may contact the Secretaría Anticorrupción y Buen Gobierno, the competent Mexican authority.
